What is included in my registration?
Day Registrations – includes catering for morning tea, lunch and afternoon tea, entry to sessions on the day specified and name badge.
Full Conference Registrations – include catering for morning tea, lunch and afternoon tea and name badge as well as entry to the Welcome Reception and Gala Dinner.
I need to cancel my registration, what do I do?
Cancellations must be received in writing – mail or email – to CASANZ. Cancellations will not be deemed to be received until you have written confirmation from CASANZ.
If you have not received an acknowledgment within two business days, please contact CASANZ on (03) 9727 3911.
Should it be necessary to cancel your registration due to Government imposed travel restrictions, we will provide you with a full refund, minus any bank fees incurred. Evidence may be requested, and each situation will be considered on a case-by-case basis.
Refunds for any other reason will adhere to the following cancellation terms:
- Cancellations on and before 90 days prior the event will incur a A$150.00 (ex GST) cancellation fee.
- Cancellations on or before 60 days prior to the event will incur a 50% cancellation fee.
- Cancellations on or after 30 days prior to the event will receive no refund.
How do I register?
Head to the online registration form to register, which will be open from 20 November, 2023.
The preferred method of registration is online, however if you experience issues with the online registration form, please contact us on +61 3 9727 3911.
How much are the registration/fees and what is included in the registration fees?
Please refer to the registration page for full breakdown on the registration types and entitlements.
What is the late registration fee?
The late registration fee is charged for all registrations received within ten (10) working days to the start of the conference.
How do I confirm that I am successfully registered?
Once your registration is finalised, you will receive a confirmation email indicating that you are officially registered.
When do registrations close?
Registrations will be open until the end of the conference allowing you to register at your convenience.
Do I need to register for the concurrent sessions in advance?
Delegates are free to choose the concurrent sessions they would like to attend on the day, there is no need to register selections in advance.
Can registrations be shared? If I cannot attend, can a colleague attend in my place?
Registrations cannot be shared. If a delegate is unable to attend, they may send a substitute in their place. Substitutions can be made by notification via email to the Conference Organisers at: firstname.lastname@example.org.
Which credit cards does the conference accept?
The conference accepts Mastercard and Visa only.
Can I request an invoice?
The online registration form requires full payment prior to the conference start. If you require a tax invoice, please select Pay On Invoice at the payment details or contact the Conference Organisers.
Can I register now and pay onsite or after the conference?
No, all payments must be received prior to the conference commencing.
How can I amend or cancel my registration?
All cancellations and amendments cannot be accepted over the telephone. Cancellations and amendments must be sent in writing either by mail or email to the Conference Organisers. All cancellations will be proceed in line with CASANZ 2024’s cancellation policy.
Do I need personal insurance?
Registration fees to not include insurance of any kind. Participants are advised to take out personal insurance, including cover for travel, accommodation and personal possessions.
Am I allowed to bring a guest?
No, everyone who attends CASANZ 2024 needs to be registered. Additional tickets to the Gala Dinner and Welcome Reception can be purchased.
Can I add a social function ticket to my registration?
This will be subject to availability at the time of the request.
Dietary and Special Requirements
Please note any dietary and special (for example mobility or sight) requirements when registering for the conference. All dietary and special requirements will be forwarded to the venue.